Frequently Asked Questions (FAQs)

1. What kind of products do you sell?

We specialize in fitness gear, outdoor essentials, cycling accessories, footwear, bags, and general exercise equipment. All our products are designed to combine durability, performance, and style for active lifestyles.

2. How do I know which size to order?

For footwear and wearable gear, we provide a detailed size chart on each product page. We recommend measuring your size and comparing it with the chart before placing an order.

3. Are your products durable for outdoor and heavy use?

Yes! Our collections are carefully selected to withstand workouts, outdoor adventures, and daily wear. We focus on high-quality, long-lasting materials so you can count on your gear.

4. Do you offer international shipping?

Currently, we ship to selected countries. At checkout, you’ll be able to see if delivery is available in your region.

5. How long will it take to receive my order?

Shipping times vary by location. Standard orders usually arrive within 7–14 business days, while international orders may take slightly longer. You’ll receive a tracking number once your order ships.

6. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment methods for your convenience.

7. Can I return or exchange an item?

Yes! We offer a 7-day return and exchange policy for unused products in their original packaging. If there’s an issue with your order, simply contact us and we’ll be happy to assist.

8. Are your products suitable for beginners as well as professionals?

Absolutely. Our collections are designed to support everyone—from fitness beginners and casual adventurers to serious athletes and explorers.

9. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or join our VIP list to get early access to special deals, seasonal sales, and exclusive offers.

10. How can I contact SafariStore.shop?

You can reach us anytime via our Contact Us page or by email at support@safaristore.shop.  Our team will get back to you within 24–48 hours.